Magic Pass, in partnership with Helvetia, offers you the opportunity to purchase insurance with your order.
There are two types of insurance:
- Helvetia Insurance Pass (5%) : Insurance on the pass that guarantees a refund in the event of illness or accident
- Helvetia Pass + Rescue Insurance (8%) : Insurance on the Pass that guarantees a refund in the event of illness or accident as well as rescue costs at Magic Pass centres
Insurance can only be taken out when ordering the Magic Pass. (It is not possible to add insurance after an order has been completed).
If you have taken out insurance and wish to request a refund, the claim form can be completed from the insurance page of our website.
Refunds will be made directly by Helvetia Insurance. Magic Mountains Cooperation does not refund Magic Passes.